We can confirm that the incident is fully resolved. All the affected components are running as expected without any issues.
Posted Jan 03, 2026 - 21:51 CET
Monitoring
We have identified the root cause of the issue affecting user access and applied a fix. We will continue to monitor to system to ensure the issue is fully resolved.
Posted Jan 03, 2026 - 11:48 CET
Update
We are still diagnosing the issue affecting user access. Please note that while logins are currently unavailable, all background scenarios are processing successfully as scheduled.
Posted Jan 03, 2026 - 10:52 CET
Update
We are continuing to investigate the issue preventing users from logging in. Please be assured that while access is currently restricted, all scenarios are processing normally in the background.
Posted Jan 03, 2026 - 07:48 CET
Update
The investigation is ongoing. We are still working to determine the root cause.
Posted Jan 03, 2026 - 07:43 CET
Investigating
We are currently investigating reports of service unavailability affecting the two of our zones. Our engineering team is currently looking into the root cause. We will provide an update as soon as we have more information
Posted Jan 03, 2026 - 06:31 CET
This incident affected: Website (eu2.make.com, eu1.make.celonis.com).