US1 Enterprise zone unstable

Incident Report for Make

Resolved

This incident has been resolved. We have re-enabled 26 scenarios that were affected/disabled by this incident.
Posted Aug 12, 2024 - 17:01 CEST

Update

As per the last update, the platform on us1.make.celonis.com has been stable. However, we did identify that certain scenarios were deactivated as a side effect of this incident. We will proceed with re-enabling them from our end. Thank you for your understanding.
Posted Aug 12, 2024 - 10:40 CEST

Monitoring

We have implemented a fix, and scenario executions are now fully functional. We will continue to monitor the situation for some time.
Posted Aug 12, 2024 - 04:04 CEST

Update

We are still actively working on the fix, unfortunately, scenario executions are currently affected.
Posted Aug 12, 2024 - 03:25 CEST

Identified

We have identified the potential source of the problem and are working towards implementing the fix.
Posted Aug 12, 2024 - 02:58 CEST

Update

We are still investigating the issue. Users of us1.make.celonis.com may experience delays in scenario executions.
Posted Aug 12, 2024 - 01:39 CEST

Investigating

We are currently experiencing an issue with scenario processing in our us1.make.celonis.com zone. We are actively investigating the issue.
Posted Aug 12, 2024 - 00:16 CEST
This incident affected: Responsive Webhooks (us1.make.celonis.com) and Scenario Executions (us1.make.celonis.com).